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TERMS & CONDITIONS



MEMBERSHIP AGREEMENT
  • The use of the à la carte membership card and vouchers constitutes acceptance of the terms and conditions stated herewith.
  • The à la carte membership card must be presented for stated discounts and privileges to be deemed valid.
  • à la carte Member privileges are not extended to service charges and/or government taxes.
MEMBERSHIP CARD AND E-VOUCHERS
  • The membership card remains the property of à la carte and Millennium & Copthorne International Limited and must be returned upon request.
  • The membership card is strictly NON-TRANSFERABLE and must be signed by the member to be deemed valid.
  • Membership card usage is limited to one card per dining party, table or reservation. Usage of multiple cards will not be accepted for group bookings.
  • The member must produce a valid membership card and/or surrender the original voucher(s) to enjoy the intended privileges.
  • Membership benefits are valid until the expiry date as printed on the membership card and vouchers. There will not be any extension of membership benefits after the expiry date.
  • Membership benefits and vouchers cannot be combined or used in conjunction with other promotions, discounts or privileges unless otherwise stated.
ACCOMMODATION
  • All room rates are subject to service charge and prevailing government taxes. Please visit www.clubalc.com to view your Member-Preferred Room Rates.
  • Complimentary accommodation vouchers are valid on a Room Only basis (excluding breakfast).
  • Room reservations using Member-Preferred Room Rates and complimentary accommodation in local and/or overseas hotels must be made minimum two weeks in advance and confirmation is strictly subject to room allotment availability.
  • The member must produce a valid membership card and/ or surrender the original accommodation voucher upon check-in to enjoy the privileges.
DINING
  • Membership dining privileges are strictly non-transferable and applicable at all participating establishments.
  • The member must produce a valid membership card and/or surrender the original voucher(s) to enjoy the intended privileges.
  • Discounts extended are based on the number of main meals per diner at the table.
  • Discounts are applicable on à la carte main course or buffet meal orders but discounts do not extend to set menus, promotional and premium items.
  • Discounts are applicable on beverages at all participating dining outlets (by the glass and excludes premium drinks and purchases by bottle).
  • Membership dining privileges does not include complimentary parking. Parking charges may apply and subject to the participating establishments’ parking charges and policies.
  • Children who are 5 years old and below enjoy buffet dining without charges. Child price apply for children between 5 to 12 years old.
  • Condiments at Hua Ting Restaurant, Grand Shanghai Restaurant and Tien Court Restaurant are not applicable for discounts.
  • 20% discount is applicable on beverages and bar snacks at all participating bar and lounge outlets (by the glass and excludes premium drinks and purchases by bottle).
  • Discount not applicable for all seasonal price items.
  • 20% discount is applicable on food only when a member dines at Hua Ting Steamboat and Mon Bijou at Claymore Connect.
  • 10% discount is applicable on food only when a member dines at Memo at Studio M.
RESTRICTION OF USAGE

The à la carte benefits (unless otherwise stated) are valid all year round except on the following days: Valentine’s day, Mother’s Day, Christmas Eve, Christmas Day, New Year’s Eve, New Year’s Day, Eve of and first three days of Lunar New Year. For Hua Ting Restaurant and Tien Court Restaurant: à la carte benefits are not valid for the eve and the 15 days of Lunar New Year. Grand Shanghai Restaurant: à la carte benefits are not valid on the eve of Lunar New Year. 15% discount will be accorded on all 15 days of Lunar New Year.

  • à la carte and Millennium & Copthorne International Limited reserve the right to amend or modify the terms and conditions without prior notice.
  • Millennium & Copthorne International Limited reserves the rights to include/exclude any benefits/participating outlets during the course of the membership promotion.
GENERAL INFORMATION

LOST OR STOLEN
Safe keeping of membership card and vouchers is the responsibility of the member. Loss or theft of the card must be reported immediately to à la carte. A fee of S$50 will be charged for card replacement. Membership vouchers and accorded benefits are strictly NON-REPLACEABLE if lost or misplaced.

CANCELLATION
Cancellations will be honoured on unused memberships only. Requests should be made up to 10 working days from the date of purchase of the membership. An administrative fee of S$100 will apply. In the event that the membership benefits have been utilised, no cancellation will be accorded.

PRIVACY AND DATA POLICY
The information you supply under the registration and membership may be used by us and transferred to our related parents, subsidiaries, affiliates and associated entities (the “M&C Group”), third parties engaged by the M&C Group and independent merchants or participating hotels selected by us for the membership benefits and usage from time to time, in each case both within and outside of the country or jurisdiction where M&C and/or participating hotels are located as applicable, for purposes of managing and fulfilling your membership, for enabling you to take advantage of the membership, for the M&C Group’s internal reporting purposes, and for other purposes as set out in our membership terms or permitted and/or required under applicable law. By completing the registration application or joining as a member, you confirm your consent to your personal data being processed and used in accordance with this provision and any other consent provided by you in relation to the membership. If you wish to withdraw any consent or update your details, please send an e-mail request to member@alacarte.com.sg.

Please refer to our Privacy and Personal Data Protection Policy for further details.