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FAQ



à la carte is an exclusive dining and privilege programme hosted by Millennium & Copthorne International Limited. As a valued member, a premium list of dining, accommodation and lifestyle benefits await you at the participating hotels and partners in Singapore. Regional room, dining and lifestyle benefits are also available for your enjoyment at regional participating hotels in China, Malaysia, Thailand, Indonesia and Philippines.
Please call the respective hotel or food and beverage outlet for immediate assistance.
For Singapore room rates, please click here .
For overseas room rates, please click here .
Safe keeping of the membership card is the responsibility of the member. Loss or theft of the card must be reported immediately to à la carte. A processing fee of SGD50 will be charged for card replacement.
Due to the cash value attached to each voucher, à la carte is unable to replace any/all lost vouchers and accorded benefits.
Discounts will only be accorded on dine-in meals only.
Due to the non-transferable nature of the card, discounts will only be accorded to the member.
Due to audit purposes, all dining outlets will only be able to accept 1 card per table, reservation or dining occasion.
In the event that membership card cannot be produced upon payment of the bill, the restaurant will be unable to accord any discount.
Non-transferable vouchers can only be used by the à la carte member only. Any unauthorised attempts to use a non-transferable voucher will not be entertained by the hotels or restaurants.
Transferable vouchers may be used by a non-member to enjoy special dining discounts and privileges. The information fields on the back of the voucher must be filled up in full before the voucher is deemed valid by the hotels or restaurants.
Maximum value of up to $100 in combination of vouchers per reservation.
To utilities vouchers, vouchers must be surrendered upon dine in. Alternatively, you may use your membership card for membership discount which is based number of diners. Terms and conditions apply.